Priscilla Chung.
A career built across continents, currencies
and consequential decisions.

Discipline
Financial Services · Data · Risk
Currently
Institutional Clients — KYC & Lending Ops
Based
Norwalk, Connecticut
The Career, In Chapters

Two decades, five chapters,
one throughline.

A career shaped by the belief that data, discipline and thoughtful governance are how good financial institutions become great ones.

Chapter I

Consumer Cards

Financial Analyst · North America

The foundation. Cutting teeth in consumer credit — building the analytical instincts and financial rigor that would shape every chapter to follow.

Financial AnalysisConsumer CreditP&L
01 / 05Chapter I
Chapter II

Commercial Cards

Government Agency Payment Systems · United States

Facing off with federal agency payment programs — where discipline met complexity. And, quietly, where a professional partnership became a personal one: I met my husband here.

Public SectorPayment SystemsEnterprise
02 / 05Chapter II
Chapter III

International Retail Banking

Global Product Rollouts · Risk · Controls · Mexico · Singapore · London · Thailand · Japan · Hong Kong · Germany · Puerto Rico

Suitcase always half-packed. Leading product rollouts, risk & compliance remediation and controls governance across eight countries — learning how great programs actually travel.

Global ProgramsCompliance RemediationControls Governance
03 / 05Chapter III
Chapter IV

Return to North America

Data Governance & Analytics · North America

Home base, but a bigger canvas. Years spent upscaling data governance and analytics maturity — turning fragmented information into an executive-grade source of truth.

Data GovernanceAnalytics UpliftOperating Model
04 / 05Chapter IV
Chapter V

Institutional Clients

Head of Data & Metrics — KYC & Lending Ops · Global

From consumer to institutional. Heading up Data & Metrics for Know Your Customer and Loans / Lending Operations — where governance, analytics and operational excellence converge at scale.

KYCLending OperationsMetrics & Reporting
05 / 05Chapter V
Passport Stamps

Great programs
travel well.

Eight countries during the International Retail Banking chapter. Product rollouts, risk & compliance remediation, and controls governance delivered on the ground — from Mexico City to Tokyo, Bangkok to Berlin.

HOMEMEXICO01PUERTO RICO02LONDON03GERMANY04THAILAND05SINGAPORE06HONG KONG07JAPAN08
Deployed
Mexico
Deployed
Puerto Rico
Deployed
London
Deployed
Germany
Deployed
Thailand
Deployed
Singapore
Deployed
Hong Kong
Deployed
Japan
Leadership & Expertise

A practice built on
discipline & depth.

Data Governance

Enterprise-grade frameworks that make data trustworthy, discoverable and defensible.

001

Analytics

Turning fragmented information into executive decisions and forward-looking metrics.

002

Risk & Compliance

Remediation programs that hold up to regulators and scale across jurisdictions.

003

Controls Governance

Designing controls that align to risk appetite without slowing the business.

004

Operational Excellence

Streamlining process, technology and people to deliver reliably at scale.

005

KYC

Data & metrics leadership across Know Your Customer for institutional clients.

006

Lending Operations

Governance and reporting across loans & lending — from origination through servicing.

007

Product Rollouts

Global launches delivered on the ground in eight countries across three continents.

008

Global Programs

Cross-border programs where cultural fluency is as critical as technical rigor.

009

Metrics & Reporting

Board-ready reporting that connects operating detail to strategic narrative.

010

Executive Storytelling

Translating data and complexity into decisions leaders can act on.

011
Résumé

The full record,
on a single page.

For recruiters, hiring committees and executive search partners — a downloadable résumé is available on request. A preview of career highlights is below.

Priscilla Chung
Financial Services · Data Governance · Risk · Analytics
Curriculum
Vitae
2018 — Present
Head of Data & Metrics — KYC & Lending Ops
Institutional Clients Group
2013 — 2018
Data Governance & Analytics Leadership
North America Consumer Banking
2007 — 2013
International Retail Banking — Global Rollouts
APAC · EMEA · LATAM
2003 — 2007
Commercial Cards — Gov't Agency Payments
US Federal Programs
Early Career
Financial Analyst — Consumer Cards
Consumer Banking
Norwalk, CT · Global Availability
LinkedIn Profile →
Priscilla Chung
Beyond the Résumé
The Person, Not Just the Career

A journalist's curiosity.
A dancer's timing.
A dog lover's heart.

The résumé is one story. Here is the other — the small, human details that shape how she leads, and the long-view dream she hasn't stopped chasing.

The Writer That Wasn't

Wrote short stories at school. Dreamt of being a journalist. The dream shifted; the love of a well-told story never did.

Formerly a Dancer

Danced well through school. Now, mostly in the kitchen. The rhythm still turns up in how she runs a room.

Country Music, Quietly

A soft spot for country. Cannot sing to save her life — and is entirely at peace with that.

The Rescue Farm

The long game: enough resources to open a farm and give every stray dog a soft place to land.

Family Portraits

And of course, the pups.

Priscilla's dog resting outdoors
Priscilla's dog in the garden

"One day — a farm, wide open fields, and a soft place for every stray to land."

— Priscilla
Let's Talk

Building something
that needs a steady hand?

Open to executive opportunities in Financial Services — particularly in Data Governance, Analytics, Risk, Controls, KYC and Lending Operations. Global programs welcome.